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Last Updated: January 2025

Haji Game
Terms and Conditions

These Terms and Conditions govern your use of the Haji Game platform. Please read them carefully before registering. By creating an account on Haji Game, you confirm that you have read, understood and agreed to everything set out below.

What These Terms Cover

A quick overview of the key areas covered in the Haji Game Terms and Conditions.

Account Eligibility

You must be 18 or older to register on Haji Game. One account per person is permitted. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

Haji Game supports bKash, Nagad and Rocket for all transactions. Minimum deposit is ৳100. Withdrawals for verified accounts are processed within 15 minutes. All transactions are subject to identity verification.

Bonus Terms

All bonuses on Haji Game come with wagering requirements that must be met before withdrawal. Bonus terms are stated clearly at the time of each offer. Attempting to abuse bonus structures will result in bonus cancellation.

Account Security

You are responsible for keeping your Haji Game login credentials secure. Do not share your password with anyone. Haji Game will never ask for your password via email or chat. Report any suspected unauthorised access immediately.

Responsible Gaming

Haji Game provides deposit limits, session limits and self-exclusion tools. Players who show signs of problem gambling may have restrictions applied to their account. We take player welfare seriously and act on it.

Prohibited Conduct

Fraud, collusion, use of automated tools, multi-accounting and any attempt to manipulate game outcomes are strictly prohibited on Haji Game. Violations result in permanent account closure and forfeiture of all funds.

1. Acceptance of Terms

By accessing, registering on or using the Haji Game platform in any way, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms and Conditions form a legally binding agreement between you and Haji Game. If you do not agree with any part of these terms, you must not use the Haji Game platform.

These Terms and Conditions apply to all users of Haji Game, including registered players, visitors and anyone who accesses the platform through the Haji Game mobile app or website. Using Haji Game after any update to these terms constitutes acceptance of the updated version.

If you have questions about any part of these Terms and Conditions, contact Haji Game support at [email protected] before registering.


2. Eligibility

To register and play on Haji Game, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing Haji Game from a jurisdiction where online gaming is not prohibited by local law.
  • You must not be a current employee, contractor or immediate family member of a Haji Game employee.
  • You must not have been previously excluded or banned from the Haji Game platform.
  • You must be registering on your own behalf and not on behalf of any third party.

Haji Game reserves the right to request proof of age and identity at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited and any deposits will be returned minus any amounts already wagered.


3. Account Registration

Each player is permitted to hold only one account on Haji Game. Creating multiple accounts — whether under the same name, the same device, the same IP address or the same payment method — is strictly prohibited and will result in all associated accounts being closed.

When registering on Haji Game, you must provide accurate and complete information. This includes your full legal name, date of birth, mobile number and any other information requested during the registration process. Providing false or misleading information is a breach of these Terms and Conditions.

Haji Game may require identity verification (KYC) before processing withdrawals or at any other time deemed necessary . You will be asked to provide a copy of a valid government-issued ID and proof of your mobile wallet ownership. Accounts that cannot be verified will have withdrawals suspended until verification is complete.

Keep your login credentials private. Haji Game will never ask for your password through any channel. You are fully responsible for all activity that occurs under your account.


4. Deposits

Haji Game accepts deposits via bKash, Nagad and Rocket — the three most widely used mobile wallets in Bangladesh. All deposit methods are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳100. There is no maximum deposit limit, though large deposits may trigger additional verification checks.

Deposits are credited to your Haji Game account in real time once the transaction is confirmed by the payment provider. If a deposit does not appear in your account within 10 minutes, contact Haji Game support with your transaction reference number and we will investigate promptly.

  • Minimum deposit: ৳100
  • Accepted methods: bKash, Nagad, Rocket
  • Currency: Bangladeshi Taka (BDT)
  • Processing time: Real-time upon payment confirmation
  • Deposit fees: None charged by Haji Game (your mobile wallet provider's standard fees may apply)

Haji Game does not accept deposits from third-party accounts. The mobile wallet used to deposit must be registered in your own name and must match the name on your Haji Game account. Deposits from unmatched accounts will be returned and may trigger a review of your account.


5. Withdrawals

Withdrawals on Haji Game are processed to the same mobile wallet used for your most recent deposit. This is a security measure to prevent fraud and ensure funds are returned to their rightful owner. The minimum withdrawal amount is ৳200.

For fully verified accounts, withdrawals are typically processed within 15 minutes. Accounts that have not completed identity verification may experience delays. Haji Game reserves the right to request additional documentation before processing any withdrawal.

  • Minimum withdrawal: ৳200
  • Processing time: Within 15 minutes for verified accounts
  • Withdrawal method: Same mobile wallet as deposit (bKash, Nagad or Rocket)
  • Withdrawal fees: None charged by Haji Game
  • Daily withdrawal limit: Subject to account verification level

Haji Game reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, if the account has not met the wagering requirements associated with any active bonus, or if the account is under review for any reason. Players will be notified of any withdrawal hold and given a clear explanation.

Complete your identity verification as soon as you register to ensure your withdrawals are processed without delay. Verification takes less than 5 minutes for most players.


6. Bonuses and Promotions

Haji Game offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to wagering requirements, which must be met in full before any bonus-derived winnings can be withdrawn. The specific wagering requirement for each bonus is stated clearly at the time the bonus is offered.

General bonus rules that apply across all Haji Game promotions:

  • Bonuses are credited to your account automatically or upon request, as specified in the promotion details.
  • Only one bonus may be active at a time unless the promotion explicitly states otherwise.
  • Bonuses cannot be transferred, exchanged for cash or applied to another account.
  • Haji Game reserves the right to modify, suspend or cancel any promotion at any time with reasonable notice.
  • Any attempt to exploit bonus structures — including but not limited to bonus abuse, arbitrage or collusion — will result in bonus cancellation and may result in account closure.
  • Free spins winnings are subject to the wagering requirements stated in the relevant promotion.

If you are unsure whether a specific activity qualifies as bonus abuse, contact Haji Game support before proceeding. We would rather clarify upfront than have to take action after the fact.


7. Game Rules and Fairness

All games available on Haji Game use a certified Random Number Generator (RNG) that has been independently tested to ensure fair and unpredictable outcomes. The Return to Player (RTP) percentage published for each game reflects the actual long-term payout rate built into the game engine.

By playing any game on Haji Game, you acknowledge that:

  • Game outcomes are determined by the RNG and cannot be predicted or influenced by any player action.
  • Past game results have no bearing on future outcomes.
  • The house edge is a built-in feature of all casino games and represents the platform's long-term mathematical advantage.
  • Technical malfunctions void all pays and plays. If a game error occurs, the round will be declared void and your stake will be returned.

In the event of a dispute regarding a game outcome, the result recorded in the Haji Game server logs will be considered the definitive record. Players may contact support to request a review of any disputed round, and Haji Game will investigate and respond within 48 hours.


8. Prohibited Conduct

The following activities are strictly prohibited on the Haji Game platform. Engaging in any of these activities will result in immediate account suspension, permanent closure and forfeiture of all funds:

  • Creating more than one account on Haji Game
  • Providing false identity information during registration or verification
  • Using automated software, bots or scripts to interact with any part of the platform
  • Colluding with other players to gain an unfair advantage in any game
  • Exploiting software bugs or errors to gain an advantage — any such bugs must be reported to support immediately
  • Attempting to launder money or use Haji Game for any illegal financial activity
  • Depositing funds on behalf of another person or using a payment method not registered in your own name
  • Threatening, harassing or abusing Haji Game staff or other players
  • Attempting to access another player's account without authorisation

Haji Game actively monitors for prohibited conduct. Accounts found in violation will be closed without prior warning and all associated funds will be forfeited.


9. Account Suspension and Closure

Haji Game reserves the right to suspend or close any account at any time, with or without prior notice, if there is reasonable cause to believe that the account holder has breached these Terms and Conditions, engaged in fraudulent activity or poses a risk to the integrity of the platform.

Players may also request the closure of their own account at any time by contacting Haji Game support. If you are closing your account for responsible gaming reasons, please inform support so that appropriate self-exclusion measures can be applied.

Upon account closure, any remaining real-money balance (excluding bonus funds and bonus-derived winnings that have not met wagering requirements) will be returned to the player's registered mobile wallet within 5 business days, provided the account is in good standing and all verification requirements have been met.


10. Responsible Gaming

Haji Game is committed to promoting responsible gaming among all players. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, loss limits and self-exclusion options. These tools are available to every registered player through the account settings section.

If you believe your gaming is becoming problematic, we strongly encourage you to use these tools or contact Haji Game support to discuss your options. Self-exclusion requests are processed immediately and cannot be reversed for the duration of the exclusion period.

Haji Game may apply responsible gaming restrictions to an account without the player's request if our monitoring systems identify patterns of behaviour that suggest problem gambling. This is done in the interest of player welfare and is not a punitive measure.

For more information about responsible gaming tools and resources, visit the Responsible Gaming page.


11. Privacy and Data

Haji Game collects and processes personal data in accordance with our Privacy Policy. By registering on Haji Game, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data is used to operate your account, process transactions, verify your identity and comply with legal obligations.

Haji Game does not sell your personal data to third parties. Data is shared only with payment processors, identity verification providers and regulatory bodies where required by law. For full details of how your data is handled, please read the Privacy Policy.


12. Limitation of Liability

Haji Game provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Haji Game will not be liable for any losses arising from platform downtime, technical errors or circumstances beyond our reasonable control.

Haji Game's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Haji Game is not liable for any indirect, consequential or special losses.

Nothing in these Terms and Conditions limits Haji Game's liability for fraud, death or personal injury caused by negligence, or any other liability that cannot be excluded by law.


13. Changes to Terms

Haji Game reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, Haji Game will notify registered players via email or an in-platform notification.

Continued use of the Haji Game platform after any update to these Terms and Conditions constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using the platform and contact support to close your account.


14. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern or dispute, please contact the Haji Game support team. We aim to respond to all enquiries within 24 hours.

Haji Game support is available around the clock. Whether it's a payment question, an account issue or a responsible gaming concern, we're here to help.

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Join Haji Game
Bangladesh's Most Trusted Gaming Platform

Now that you've read the Terms and Conditions, you know exactly what to expect from Haji Game — fair games, fast payouts and a platform that plays by the rules. Register today and experience it for yourself.